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Digital Project Manager

Job description

JOB DESCRIPTION

For a fast-growing company with tremendous ambition to be the world’s most famous ‘’go-to partner’’ for all information on environmental, health and safety compliance, we are looking for a Digital Project Manager.

RESPONSIBILITIES

Ownership of the Digital Experience

  • Driving the company’s digital lead generation programs.
  • Driving the customer experience improvement programs in close collaboration with the Head of Customer Success.
  • Collaborating with internal teams to create digital assets (e.g. Landing pages) and optimizing user experience.
  • Identifying critical conversion points and drop off points and optimizes user funnels.
  • Building and continuously improving a scoring system to qualify marketing leads and design process flows to share with the Sales Team.
  • Identifying and leading digital projects to better understand our customers.

Project management of all the digital projects

  • Act as a product owner of the company’s website to maintain the solution, develop new features and improve the customer journeys & automations.
  • Manage all digital projects (GTM, lead generation content…) from briefing to planning to delivery.

Responsible for digital metrics & reporting

  • Measure and report performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
  • Plan, execute, and measure experiments and conversion tests.
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
  • Internal evangelization to ensure digital metrics and mindset are understood within the company.

REQUIREMENTS

  • 5-10 years hands-on experience of Digital Marketing including the use of a marketing automation solutions such as HubSpot or Dynamics 365 Marketing
  • 5-10 years of experience in Customer Experience or Product Ownership role
  • Solid knowledge of website and marketing analytics tools
  • Knowledge of project management best practices and tools
  • Proficient in marketing research and statistical analysis
  • Highly organized
  • Managing processes
  • Self-motivated
  • Customer-focused
  • Able to manage budgets
Contract

Executive search

Experience

+- 5 year to 10 years

Education

Higher Education

Languages

English

Sector

Other

Region

Brussels

Job type

Full-time

 
 

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